Shipping Policy
At Streetcalture, we strive to deliver your orders quickly and safely. Please read our shipping policy carefully to understand our processes, costs, and delivery times.
1. Order Processing
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Orders are processed within 1-3 business days after payment confirmation.
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You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Methods & Delivery Times
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We offer standard and express shipping options:
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Standard Shipping: 7-14 business days
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Express Shipping: 3-7 business days
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Delivery times may vary depending on your location and external factors like customs or carrier delays.
3. Shipping Costs
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Occasionally, we may offer free shipping promotions.
4. International Shipping
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We ship internationally. Delivery times may vary based on customs processing and local regulations.
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Customers are responsible for any customs fees, import duties, or taxes.
5. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your order at any time using the provided tracking link.
6. Lost or Damaged Packages
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If your package is lost or damaged during shipping, please contact us at Streetcalture.brand@ptonmail.com.
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We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.
7. Contact Us
For questions regarding shipping, delivery, or tracking:
Email: Streetcalture.brand@ptonmail.com